This Privacy Policy describes how Lavanya Enterprises collects, uses, and discloses your information when you use our website and services, and explains your privacy rights. By using our Service you agree to the collection and use of information in accordance with this policy.
Words with capitalised initial letters have meanings defined below. These definitions apply equally in singular and plural form.
Account — a unique account created to access our Service or parts of it.
Affiliate — an entity that controls, is controlled by, or is under common control with a party (ownership of 50 % or more of voting shares).
Company ("We", "Us", "Our") — Lavanya Enterprises, N-3/392, IRC Village, Nayapalli, Bhubaneswar, Khordha, Odisha 751015.
Cookies — small files placed on your device by a website that record browsing history and preferences.
Country — Odisha, India.
Device — any device that can access the Service (computer, phone, or tablet).
Personal Data / Personal Information — any information relating to an identified or identifiable individual. We use both terms interchangeably unless a specific law requires otherwise.
Service — our Website at lavanyasales.com.
Service Provider — third-party companies or individuals engaged to facilitate or analyse our Service on our behalf.
Usage Data — data collected automatically from the Service infrastructure (e.g. page visit duration, IP address).
You — the individual or legal entity accessing or using the Service.
When using our Service we may ask for personally identifiable information including:
Usage Data is collected automatically and may include your device's IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and unique device identifiers.
When accessing via a mobile device, we may also collect the device type, unique mobile device ID, mobile operating system, and mobile browser type.
We use Cookies and similar technologies (beacons, tags, scripts) to track activity on our Service and improve it. Cookies can be Session (deleted when you close your browser) or Persistent (remain on your device until they expire or you delete them).
Where required by law, non-essential cookies (analytics, advertising, remarketing) are only placed with your consent. You may withdraw consent at any time via your browser settings or our cookie preferences tool. Withdrawal does not affect processing that occurred prior to withdrawal.
For more information about cookies and your choices, visit our Cookies Policy or the Cookies section below.
The Company may use Personal Data for the following purposes:
Provide and maintain our Service, including monitoring usage.
Manage your Account and give access to registered-user features.
Perform a contract — fulfil purchases or any other agreement made through the Service.
Contact you via email, phone, SMS, or push notifications for updates and security alerts.
Send you offers about goods, services, or events similar to what you have already purchased or enquired about (unless you opt out).
Manage your requests submitted to us.
Business transfers — evaluate or conduct mergers, acquisitions, or asset sales.
Analytics & improvement — data analysis, usage trend identification, and promotional-campaign effectiveness.
We may share your Personal Data in the following situations:
Service Providers — to monitor and analyse our Service, and to contact you.
Business transfers — in connection with any merger, sale of assets, or acquisition.
Affiliates — we require affiliates to honour this Privacy Policy.
Business partners — to offer you certain products, services, or promotions.
Other users — information shared in any public areas of our Service may be visible to all users.
With your consent — for any other purpose you explicitly agree to.
We retain Personal Data only as long as necessary for the purposes in this policy. The table below shows maximum retention periods ("up to"); we may delete or anonymise data sooner when no longer needed.
| Data Category | Type | Retention Period |
|---|---|---|
| Account Information | User accounts | Duration + 24 months |
| Customer Support | Support tickets & correspondence | Up to 24 months |
| Customer Support | Chat transcripts | Up to 24 months |
| Usage Data | Website analytics, cookies, device IDs | Up to 24 months |
| Usage Data | Server logs (IP, access times) | Up to 24 months |
We may retain data beyond these periods when required by a legal obligation, to establish or defend legal claims, at your explicit request, or due to backup system schedules.
Deletion — data is removed from active systems and no longer processed.
Backup copies — residual encrypted copies may remain temporarily; they are not restored except for security, disaster recovery, or legal compliance.
Anonymisation — where applicable, Personal Data is converted to anonymous statistics that cannot be linked back to you, and may be retained indefinitely for research.
Your information may be processed at our operating offices and in any location where processing parties are situated. Where required by applicable law, we ensure international transfers are subject to appropriate safeguards. No transfer will occur unless adequate security controls are in place.
You have the right to delete, or request our assistance in deleting, the Personal Data we hold about you. You can:
We may need to retain certain information when we have a legal obligation or lawful basis to do so.
In a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data becomes subject to a different policy.
We may disclose Personal Data when required by law or valid requests from public authorities (e.g. a court or government agency).
We may disclose Personal Data in the good-faith belief it is necessary to:
The security of your Personal Data is important to us. While we use commercially reasonable means to protect it, no method of internet transmission or electronic storage is 100 % secure and we cannot guarantee absolute security.
Our Service is not directed at anyone under 16. We do not knowingly collect Personal Data from under-16s. If you are a parent or guardian and believe your child has provided us data, please contact us and we will take steps to remove it. Where consent is the legal basis for processing and local law requires parental consent, we will seek that consent before collecting data.
Our Service may contain links to third-party websites not operated by us. Clicking such a link will direct you to that site. We strongly advise reviewing the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of third-party sites.
We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and, where appropriate, via email or a prominent notice on our Service, prior to the change becoming effective. The "Last updated" date at the top of this page will always reflect the most recent revision.
If you have questions about this Privacy Policy, please reach out: